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In Search of Webhosting
The webhosting industry has been claimed to be near saturation point as there
are hundreds of web-hosting providers clamouring to provide cheaper and better
services to businesses and individuals. This upsurge of supply is largely due to
resources becoming readily available (and at cheaper costs) with plunging
diskspace and data-transfer prices.
The barriers to entry in the
web-hosting space is low as large resellers of server space provide cheap
hosting and reselling plans that create opportunites for new webhosts to join in
the market. With increasing number of suppliers with ever cheaper reselling
plans, more webhosting businesses are sprouting up to provide web-hosting
solutions to business and individual websites due to lower fixed costs and
investment. In addition, this increase in supply is not caused by factors in any
particular country. The internet is global and as such, datacenters in US, or in
fact, any part of the world, can provide the server and webspace for a local
webhosting company. It is taking place in internet space and consumers and
providers can easily find each other and exchange services in the global
space.
Increasing the supply is naturally a good thing for the customer
who is on the demand side. This inbalance has caused new web-hosting providers
to offer extremely low prices for their webhosting plans or packages in order to
compete in the tough market. Customers get to choose from a myriad of hosting
providers who are constantly lowering their prices. However, this might not be a
good thing. By offering low prices, companies are earning small margins that may
not cover their support costs. Support is vital in the webhosting business as
most customers want to be able to get help with their web-hosting accounts. If
the profits do not justify the costs, web hosting companies will easily close
down - and take their clients' sites with them.
What to look for when
choosing a host for your website:
Support is the single most important factor
for any individual or small business looking for a webhost for their websites.
Any internet web hosting provider that does not respond to emails for at most 24
hours is probably having problems providing fast and reliable support services.
These services are essential to customer satisfaction and especially for
customers who are new to webhosting will need guidance with publishing their
websites on the webhosting account provided. The webhosting business is about
relationships between webhost and webhosting customers. You should want to know
that you can get help when you need, and want to be informed when your website
is going to be offline for maintainance.
Stability comes in second as a
factor when choosing a webhost. Stability refers to how much uptime you can
expect from the webhosting provider. This actually depends on the providers'
servers and network. If they do not have reliable and stable providers, it would
affect their servers and cause problems for your website. An uptime of about
99.5% is considered reliable in the industry as there are external factors which
may be beyond control of the provider. External agencies like Alerta.com provide
server monitoring services that webhosting companies might use to proof their
reliability.
Cost is a factor depending on the purpose of the website and
budget. Personal /Individual websites might have smaller budget and choose to go
with a cheaper webhosting provider, possibily in exchange for support and
stability. Business sites might have larger budgets and should definitely place
stability and support above all else. The cheaper webhosting deals that offer
enormous diskspace and huge amounts of data-transfer at a dollar rates has
continuously proven to be a one-off hit that attracts customers in numbers, but
fail in providing quality support. Large numbers of client sites also cause
sustained high server loads that might cause the server to crash and thus
affecting stability.
Location of the server is generally not an important
issue depending on your ISP/country's connection to the datacenter where the
server is located. Pings to the server can normally tell you the network latency
to expect when people from your area access your site. Lower ping rates means
that your site will load faster.